PRIVACY POLICY

MOMA TRADE, SLU, informs website users about its policy regarding the treatment and protection of personal data of users and clients.

And guarantees at all times the full and complete compliance with the obligations established by the regulations on data protection and information society services: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 , relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD), the regulations Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSIce).

RESPONSIBLE FOR THE TREATMENT

MOMA TRADE, SLU

CIF: B66424045

Address: C/ NÀPOLS, 111 - 08013 BARCELONA

Registration data: Commercial Registry of Barcelona, ​​Volume 44605, Folio 19, Sheet 460937, Inscription 1

Telephone: 932 653 043

Email: info@momabikes.com

PURPOSES OF DATA PROCESSING

The data provided by users is used for various purposes listed below:

PURPOSES OF DATA PROCESSING

The data provided by users is used for various purposes listed below:

Purpose of treatment

Legal basis for processing

Manage queries raised through the query form

Legitimate interest of the Company to meet information requirements through the website.

Consent expressly given at the time of data collection through web forms.

Sending newsletters, commercial communications and promotions.

Consent expressly given at the time of data collection through web forms.

For the development, compliance and execution of the sales contract or services that you have contracted through our website.

Consent expressly given at the time of data collection through web forms.

We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase.

Execution of a contract.

Carry out accounting management.

Execution of a contract.

Comply with current tax obligations.

Compliance with legal obligations that apply to us.

Manage incidents and website maintenance.

Legitimate interest of the Company.

 

DATA CONSERVATION PERIOD

Purpose of treatment

Legal basis for processing

Manage queries raised through the query form

We will process your data for as long as necessary to respond to your request or request.

Sending newsletters, commercial communications and promotions.

We will process your data until you unsubscribe.

For the development, compliance and execution of the sales contract or services that you have contracted through our website.

We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service.

Carry out accounting management.

We will process your data for the time necessary to comply with the applicable legal statute of limitations.

Comply with current tax obligations.

We will process your data for the time necessary to comply with the applicable legal statute of limitations.

Manage incidents and website maintenance.

We will process your data for the time necessary to comply with the applicable legal statute of limitations.

 

RECIPIENTS OF THE DATA

To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services we offer you (Processing Persons), namely:

- Financial entities.

- Technology service providers.

- Suppliers and collaborators of services related to marketing and advertising.

Those in charge of processing for the execution of a contract or provision of a service to the Controller, therefore following their instructions at all times and ensuring the same levels of security.

USER RIGHTS

The user has the right to:

  • Request access to your personal data that is being processed and receive said information in writing by the requested means.
  • Request the rectification of inaccurate personal data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
  • Request the limitation of the processing of your data.
  • Oppose the processing of your personal data when appropriate, in which case your data will no longer be processed except for legitimate reasons.
  • Right to the portability of your personal data when the treatment is based on consent and is carried out by automated means. The data will be delivered in a structured way, common use and machine reading.
  • Right to withdraw the consent given.
  • Right to complain to the Spanish data protection agency.

The User can exercise the rights indicated above to the postal or electronic mail address of the Controller, proving their identity with a scanned copy of their ID or equivalent document, and specifying the right they wish to exercise.

ORIGIN OF THE DATA

The personal data will be provided by the interested party on an absolutely voluntary basis. The lack of providing certain data or questions that may be asked in the registration processes or in the different electronic forms that are presented to the User, may cause the impossibility of access to certain services for the provision of which it is essential to have personal data. In this case, the Controller will inform of the mandatory and/or necessary nature of providing personal data for the operation of the service.

The Controller assures you of the confidentiality of your personal data and guarantees its security, adopting the necessary measures to prevent its alteration, loss, processing or unauthorized access.

INFORMATION PROVIDED BY THE USER

Children under 18 years of age cannot transfer their personal data without the prior consent of their father/mother and/or legal guardians.

Users, by entering their data in the contact forms or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to respond to their request, by the Controller, the inclusion of data in the data being voluntary. remaining fields.

The User guarantees that the personal data provided is true and is responsible for communicating any modification thereof.

All data requested through the website is necessary to provide optimal service to the User. If all the data is not provided, it is not guaranteed that the information and services that the Controller provides you are completely adjusted to your needs.

SECURITY MEASURES

That in accordance with the provisions of current regulations regarding the protection of personal data, the Controller is complying with all the provisions of the RGPD and LOPDGDD regulations for the processing of personal data under its responsibility, which are processed lawfully. , loyal and transparent in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The Controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the RGPD and the LOPDGDD in order to protect the rights and freedoms of the Users and has communicated to them the appropriate information so that they can exercise them.

SECURITY GAPS

The Controller will report any security breach that affects the database used by this website, or that affects any of our third-party services, to each and every person, whose data may have been affected, and authorities, within 72 hours of detecting the breach.

APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, being competent for the resolution of all conflicts arising or related to its use by the Courts and Tribunals of Barcelona.

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